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NEWS | April 13, 2022

All Aircraft: Where to Get Help

SME providing assistance to the field
Photo by Bryan Gatchell

Getting in contact with aviation subject-matter experts (SMEs) and other organizations about your equipment can sometimes be a maze.

All is not lost. You can contact various organizations through their help desk, team or group emails.

Here’s a shortlist to keep handy:
 
Apache Fielding and Customer Assistance 
Go to JTDI HERE
 
When you sign into the site with your CAC, click on the My Sites drop down menu, select Apache and then select Fielding and Customer Assistance under the title Apache Help on the right side of the screen. Check out the screen shot below.


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AGSE Group Email
usarmy.redstone.amcom.list.jtdi-agse@army.mil
Air Warrior - Aircraft Electronics
AirWarrior-email-help@army.mil
(emails received after hours will be responded to the next business day)

Air Warrior - Hand Held Electronics
usarmy.redstone.peo-soldier.list.pm-air-warrior-efb-help@army.mil
(emails received after hours will be responded to the next business day)‚Äč

AMCOM IADS Customer Support Email
usarmy.redstone.amcom.mbx.immc-pub-iads-support@army.mil
AMCOM DA Form 2028 Email
usarmy.redstone.amcom.list.immc-pub-redstone-2028@army.mil
Aircraft Notebook Help Desk
usarmy.redstone.devcom-avmc.list.anmp-help-desk@army.mil
(UAS) Fleet Management Group Email
usarmy.redstone.peo-avn.list.uas-fleet-mgmt@army.mil
Contact PEO Soldier Online HERE.
Chinook Fleet Management

The simplest and fastest way to contact Chinook Fleet Management is to use the following email address:
 
When sending an email to this address, use your government email address. If you don’t, the email will be blocked. Include in the email your name, position, unit and location because that helps Chinook route your question or request to the right SME to get a reply.
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